Shipping policy

Shipping Policy

Fast, free shipping you can count on.

Every Hellstarwear order is carefully prepared at our Austin fulfillment center and ships with free standard delivery.

Effective July 2026

01

Where We Ship

Hellstarwear currently ships throughout the United States. Every order is dispatched from our fulfillment warehouse in Austin, Texas.

Warehouse & Dispatch Center
110 San Antonio St
Austin, TX 78701
United States

02

Shipping Times

Delivery time consists of order processing plus carrier transit time.

Order Cutoff
2:00 PM CT
Monday–Friday
Processing Time
1–2 Business Days
Transit Time
4–6 Business Days
Estimated Delivery
5–8 Business Days
Shipping Cost
Free on Every Order

Orders placed after the daily cutoff, on weekends, or on public holidays begin processing on the next business day.

03

Order Tracking

Once your order has shipped, we'll send you a confirmation email with your tracking number.

• Tracking is sent to the email used during checkout.
• Tracking information may take up to 24 hours to become active.
• If your tracking hasn't updated after 48 hours, contact us and we'll be happy to help.

04

Delivery Information

Shipping Address
Please double-check your address before completing checkout. Contact us immediately if changes are needed.
Carrier Delays
Weather conditions, holidays, and high shipping volumes may occasionally extend delivery times.
Lost or Damaged Orders
If your shipment is confirmed lost or arrives damaged, we'll arrange a replacement or provide a full refund.

05

Need Shipping Help?

If you have any questions about your shipment, our customer support team is ready to help.

Address
110 San Antonio St
Austin, TX 78701
United States
Phone
+1 701-997-6601
Monday–Friday
9:00 AM–6:00 PM CT
Email
hellstarwearsupport@gmail.com
Replies within 24 business hours